PLANS
Subscriptions and activation
Plan duration, price and availability are shown before checkout. Activation begins after successful payment confirmation and receipt of the information needed to complete the order.
Home / Terms
CUSTOMER INFORMATION
Terms and conditions
Review Lumière TV subscription, payment, compatibility and support terms. This page provides a plain-language summary and should be reviewed for the laws and business practices that apply before launch.
COMPATIBILITY
Devices and connection
Customers are responsible for a compatible player, supported device and stable internet connection. Streaming quality can vary with network conditions, device capability and third-party player software.
USE & SUPPORT
Responsible use
Access details are personal to the order and should not be shared publicly or misused. Contact support promptly about an activation problem and include the order reference, device model and player name so the issue can be investigated.