Read how Lumière TV handles contact, order and support information. This page provides a plain-language summary and should be reviewed for the laws and business practices that apply before launch.
We may receive the name, email address, telephone number, order reference and messages you provide when placing an order or requesting support. Payment providers may process additional billing information under their own policies.
Information is used to answer enquiries, process requested services, provide activation and setup help, prevent misuse and keep necessary business records. We do not ask customers to publish private access credentials.
Records are kept only as reasonably needed for support, security and legal obligations. Contact support to ask about correction or deletion where applicable. Essential hosting logs and session cookies may be used to keep the website working.